Reflecting on My Journey Towards More Inclusive and Accessible Learning Design
Over the
past five weeks, I have had the opportunity to deepen my understanding of what
it truly means to design learning experiences that are accessible, inclusive,
and culturally responsive. I was introduced to frameworks, such as the Web
Content Accessibility Guidelines (WCAG) and Universal Design for Learning
(UDL), as well as culturally responsive design, through coursework and hands-on
assignments. My experience was incredibly eye-opening and humbling, shaping my
approach when designing learning experiences in the future.
When I
began this course, my understanding of accessibility within instructional
design was limited, mainly in terms of visual aspects, organization, and cohesiveness.
I am ashamed to admit that I was unaware of all the considerations necessary when
designing instruction to ensure inclusivity. As a teacher myself, I understand the
importance of being mindful of all learners, but I was previously unaware of
what that entails in instructional design.
Over
time, my awareness has grown into a holistic one, not just a technical one.
Standards and guidelines are necessary, but more importantly, it’s about
intentionally creating learning environments where every learner feels seen,
valued, and supported. It’s about anticipating a variety of needs and designing
for choice, preferences, and diversity. I also appreciate that accessibility is
an ongoing process, one that involves listening to learners and revising based
on their experiences and feedback.
One area
that challenged me the most when designing content is transitioning my
perspective from an aesthetic one to an intentional one. Previously, I focused
on whether my design choices and media elements were visually appealing.
However, I quickly discovered that design choices must be deliberate and understood
by all learners. This shift in thinking prompted me to adhere to accessibility
guidelines and practices, such as writing descriptive alt text, using captions
and transcripts, maintaining a consistent heading structure, and selecting
color combinations that are accessible. I’ve learned to provide more options for
learners, and that design is an iterative process.
As I previously stated, before entering this
course, my experience with accessible instructional design was limited.
However, being introduced to frameworks and guidelines was helpful when making
design decisions. Applying the POUR principles (Perceivable, Operable,
Understandable, and Robust), along with the UDL framework and culturally
responsive practices, had a significant impact on my design approach for my instructional
website. What significantly influenced my approach were the audit tutorial
videos created by our instructors. I focused primarily on content, ensuring that
the information was accurate, the media elements were appealing, and the
presentation was well-organized. Then, after viewing the audit tutorials and
seeing how an accessible website should be designed, it guided me in making
necessary revisions or appropriate additions to the website. Overall, these
guidelines and principles helped me create a holistic website, one that is more
welcoming, inclusive, and engaging for a broader range of learners.
Participating
in the Empathy Challenges was one of my favorite aspects of the course. Participating
in simulated experiences such as dyslexia, color blindness, and limited
mobility was an eye-opening experience. The simulations provided me with an
opportunity to experience accessibility in real situations. After each challenge,
I was left feeling humble and privileged, as I do not personally experience a
disability. This highlights that accessibility barriers often go unnoticed by
those who do not encounter them daily. This was particularly evident in the
color blindness challenge, in which I was expected to navigate a metro station
map that relied heavily on color.
The
empathy challenges taught me that accessible design is not about supporting a “few
people,” it’s about creating learning experiences equitable to all learners. It
also reiterated the importance of testing designs with a broad range of
learners in mind and being open to feedback and revisions.
One of the most valuable aspects of this course is the
opportunity to give and receive feedback, particularly from peers. Evaluating a
peer’s website helped me apply what I’ve learned in a more critical, thoughtful
way. It also emphasized how design choices can create a more (or less)
inclusive experience. It made me more aware of the importance of consistent
headings, media element choice, and offering content in multiple formats.
However, if I were to suggest, I’d recommend
having us evaluate our peers’ websites throughout the entire design process. After
building onto our website each week, we were expected to conduct an audit. This
was incredibly helpful and allowed us to make revisions in real time. Although if
a peer performed the audit, it could have been more impactful throughout the
process. Receiving peer feedback on my website at the end of the design process,
and not being expected to revise to turn in one final time, was a little
disappointing.
Overall, the experience of
evaluating a peer’s website reinforced my belief that inclusive design is a
collaborative and ongoing process. Welcoming feedback and learning from others
can have a profoundly positive impact on creating learning environments that
cater to all learners. Once again, it proves that accessible design should be approached
holistically, rather than strictly technically.
One significant aspect of this
course was the utilization of generative AI tools to create more inclusive
learning experiences. I viewed the opportunity as a partnership, discovering
that AI can be incredibly useful in the creative process. When I struggled to
generate ideas, I could rely on my AI mentor for guidance. For instance, I
wanted to embed icons on one of my content pages; however, I wasn’t confident in
how to do so. I asked my mentor for help, and I managed to do it correctly,
with accessibility in mind.
Although generative AI is a helpful
tool, it is still a tool. The experience reinforced the importance of human
involvement and that they are not replaceable. AI is not a substitute for the human
oversight of inclusivity intent and cultural awareness. However, I learned to
utilize AI as an assistant that can provide support when I need it quickly.
In the future, I plan to integrate
what I’ve learned about inclusive learning design into a consistent part of my
professional practice. Rather than treating accessibility and inclusion as
“add-ons,” I now see them as foundational — something to embed into every stage
of design and development. Ultimately, my goal is to create learning
experiences where every learner feels valued, supported, and able to succeed. When
this approach is successful, everyone benefits, not just a few. This can only
occur if I begin each project with the assumption that learners will have a
broad range of abilities and design with diversity in mind. Also, apply WCAG
standards, UDL principles, and culturally responsive practices. Lastly, conduct
regular reviews and solicit feedback from actual users to enhance accessibility
and inclusivity.
If I could
give one piece of advice to someone just starting their journey in designing
accessible and inclusive digital learning environments, it would be to keep
learning and growing. It can feel overwhelming, but even the smallest of steps
can make a difference. Rely on the guidelines and principles when making design
decisions instead of aesthetics. Always remember that accessibility and
inclusion are not just technical tasks – they are about empathy, respect, and understanding
your learners. The approach to instructional design should be holistic. Be open
to giving and receiving feedback from diverse voices during the design process.
Ask questions and be willing to learn from your mistakes continually.
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